Success Story Health Tech & Automation

Driving brand visibility & navigating rapid growth 



Program & Deliverables

Strategy & Planning, PR & Awareness


Taking GYANT to the NXT Stage 

GYANT is an AI-driven virtual assistant for healthcare. When the startup began working with PAN, the program focused on messaging/positioning, product collateral, and website copy. With the foundational elements in place, and as the company started to gain traction, our strategy shifted to an aggressive earned media and CEO thought leadership program to generate visibility while touting the company’s growth – with the goal of securing Series A funding. 

GYANT quickly deployed a new virtual assistant solution for health systems to offer an accessible COVID-19 screening to patients. The challenge was breaking through the crowded conversation around the rise of digital health due to COVID-19 to insert GYANT’s POV, while navigating the shifting media landscape, and working on reduced timelines due to a robust sales pipeline. 

In addition, in preparation for the company’s funding announcement – and with GYANT having grown from 3 to 24 customers within one year – the PAN team was tasked with showcasing the company’s recent success in its entirety, without positioning the company as having benefited from a pandemic. 


media hits




Gaining traction leading to funding announcement 

Strategic Media Relations 

Within two months, PAN worked with GYANT and its customers to craft and pitch 7 press releases: announcing GYANT’s COVID-19 solution; highlighting its traction across 16 health systems and plans; and featuring customers high profile customers across the US healthcare landscape. 

Thought Leadership

Throughout the news cycle, PAN worked with GYANT to develop supplementary thought leadership materials, as well, such as a case study on the results experienced by Intermountain Healthcare. 

Funding Announcement Strategy 

Leading up to GYANT’s funding news, PAN worked with GYANT to craft the press release, an FAQ, updated messaging, and a media outreach plan to target healthcare trade press and national business press. We focused our outreach on the longer-term positive outcomes that GYANT’s products created for customers and their patients, centering the story on how GYANT is helping, rather than profiting; building off the awareness, visibility, and thought leadership the team generated. 


Demonstrating demand value from earned media 

As a startup navigating rapid growth, GYANT’s monthly sales tripled as a result of their rapid response to the pandemic and strong promotion of their COVID-19 solution. Initially, PAN secured 26 pieces of media coverage with 177M UVM between March and May 2020. Following the funding news, PAN’s efforts garnered an additional 41 media hits with 22.7B UVM. 
Coverage highlights included The Wall Street Journal, VentureBeat, Forbes, Fortune, Becker’s Health IT, MedCity News, FierceHealthcare, MobiHealthNews, and more. GYANT’s sales team has leveraged the media coverage in ongoing conversations with national hospitals and health systems to demonstrate their value, especially during this health crisis.