To truly understand where media is going, you have to listen to the people inside it. This fall, members of the PAN team attended three key industry events: Axios Media Trends Live, PRSA-NY’s Meet the Media: Newsletter Strategy Panel, and the Qwoted Media Mixer. Each event brought together staff writers, editors, and leading publishing leaders to discuss how the media landscape is evolving. Across every stage and conversation, one message stood out.
Media is changing faster than ever, and success now depends on empathy, adaptability, and creativity. Below are five insights shaping how communicators should think about relationships, storytelling, and relevance going into the next year.
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1. Journalists Are Battling Burnout, and Bandwidth Is Everything
Across all three events, reporters described the same reality: newsroom teams are smaller, workloads are heavier, and inboxes are flooded. At the Qwoted Media Mixer, journalists from Axios, Fortune, New York Magazine, and Women’s World spoke candidly about feeling stretched thin. The layoffs and shrinking teams dominating industry headlines are not just statistics; they are lived experiences. (If you’ve wanted to track journalism job cuts in the US and UK, Press Gazette has done a commendable job doing so here.)
Even with limited bandwidth, the appetite for strong, credible storytelling remains high. Reporters said sourcing authentic experts is still one of their biggest challenges, and that platforms like Qwoted are becoming essential tools to help them verify sources quickly and efficiently.
Takeaway for communicators: Empathy is now a professional advantage. Reporters do not have time for unnecessary back-and-forth, so focus on making their jobs easier. Keep pitches concise, clearly explain the news value, and share context or data that helps them tell a stronger story. Following up is fine, but being genuinely helpful builds trust faster than persistence alone.
2. Newsletters Are Shaping the New Media Landscape
At PRSA-NY’s Meet the Media panel, newsletter writers Alicia Adamczyk (Money Moves, The Purse), Lucy Brewster (Brew Markets), and Walter Hickey (Sherwood News/Numlock News) explained how newsletters have evolved from a side channel into one of the most personal, powerful formats in journalism. Each described their newsletters as spaces for connection: conversational, personality-driven, and grounded in service journalism. These formats thrive on utility and authenticity, not exclusivity. Case in point: Substack captured more traffic than The Wall Street Journal and CBS News combined this past June.
“We care less about breaking news and more about what’s interesting,” Hickey said. Brewster added that Brew Markets thrives on short, sharp insights such as stats, charts, and stories that make readers smarter without overwhelming them.
What this means for PR: Newsletter journalists value tone, cadence, and relevance over volume. Before pitching, study their structure, the sections they run, and what kind of stories they highlight. Avoid formal press releases and instead offer a quick, interesting hook or expert perspective that fits their format.
Takeaway for communicators: Newsletter reporters often work solo or in small teams, so relationship-building pays off. Consistent, respectful outreach can turn a one-time pitch into an ongoing dialogue that earns long-term placement opportunities.
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3. Media Innovation Is Happening in Smaller, Smarter Ways
At Axios Media Trends Live, executives from The New York Times, Condé Nast, IMAX, and NASCAR showcased how media organizations are reinventing themselves in response to audience fragmentation, AI, and the demand for multi-format storytelling. Condé Nast CEO Roger Lynch called for AI licensing frameworks that protect journalists and ensure fair compensation.
The New York Times Executive Editor Joseph Kahn described a newsroom built around multimedia collaboration, where stories are told through video, podcasts, data visualizations, and interactive apps, not just articles. IMAX CEO Richard Gelfond and NASCAR’s Steve Phelps discussed how immersive, experience-based content is drawing new audiences through sound, emotion, and community.
Takeaway for communicators: Innovation does not always mean going bigger. Often, it means going sharper. Media companies are adapting quickly to new channels and experimenting with storytelling across formats. For brands, this means thinking beyond the standard press release. Could your story lend itself to visual data, short-form video, or live discussion? The most effective communicators meet journalists where their audiences already are, not where they used to be.
4. Direct-to-Consumer Publishing Is Changing the Game
In one of the most practical sessions at Axios Media Trends, Pushly CEO Brendan Ripp captured the next frontier of media engagement: direct-to-audience storytelling. With Google’s shift toward AI-generated “answers” reducing referral traffic by anywhere from 25 to 50 percent, publishers are doubling down on owned channels such as push notifications, newsletters, and paid subscriber communities.
Pushly’s model uses machine learning to personalize what each reader sees, helping outlets rebuild loyalty and reach without relying on traditional search algorithms. It is a signal of where content marketing, journalism, and audience engagement are heading: direct, data-informed, and community-driven.
Takeaway for communicators: As publishers invest in owned distribution, brands need to do the same. Strong thought leadership and earned stories are only part of the equation. The next step is amplifying those stories across your own platforms such as executive LinkedIn posts, newsletters, webinars, and community-driven channels. Think like a publisher, not just a pitcher.
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5. Authenticity Still Cuts Through
Across every event, one word kept resurfacing: authenticity. Whether it was newsletter writers championing real relationships, journalists lamenting “PR noise,” or editors calling for transparency in AI use, trust remains the ultimate differentiator.
Media fatigue is real. Reporters are inundated with generic pitches, recycled jargon, and brand-first narratives. What they crave are insightful, informed voices who bring fresh thinking to the table. The best PR professionals act as partners, not promoters, helping journalists deliver value to their audiences.
Takeaway for communicators: Cut the fluff. Lead with substance, context, and expertise. Every interaction with media should reinforce that your team understands their pressures, respects their craft, and adds value to their reporting. That is how lasting relationships and meaningful coverage are built.
The Bottom Line: Listen to the People You Want Coverage From
The 2025 media landscape is equal parts challenge and opportunity. Newsrooms may be shrinking, but innovation is thriving. Reporters are experimenting with new platforms, editors are testing new models, and audiences are rewarding authenticity and creativity over polish and perfection. For communicators, the path forward is clear: listen first, lead with empathy, and tell stories that matter.
As an agency, we at PAN know that success in this environment is not about chasing volume. It is about crafting narratives that resonate across beats, platforms, and people.
