Stop AI from Rewriting Your Story. Take the Pen.

We know you’re sick of being misrepresented — or ignored — by AI.

So, we created this hub to show you what’s working and what your audience wants. The studies are real. The feedback is from real humans. The advice comes from real experts at PAN, working alongside your favorite B2B tech and healthcare brands.

50% of C-suite execs now start research with AI, not Google
38% of buyers skip your site when AI answers first
31% of B2B ChatGPT citations are hallucinated
44% of ChatGPT links trace back to sources influenced by PR

The Visibility Model Is Breaking

Organic traffic is no longer a reliable proxy for brand strength.

At the same time, AI-generated answers are increasingly bypassing brand websites altogether. Zero-click behavior is rising. Buyers are forming perceptions before ever visiting your domain.

If you don’t understand how AI summarizes you
— someone else will define your story for you.

How the buyer journey has changed

BEFORE AI

Search Query
The SERP
Your Website
Brand Perception

NOW WITH AI

AI Prompt
Brand Perception
↳ your buyer skips your site entirely — 38% of the time
50.4%
of identical AI prompts returned substantively different answers — in the same session.

PAN ran 13,500 prompts across ChatGPT, Claude, Gemini, and Perplexity — asking the same questions about C‑Suite executives back to back. More than half the time, AI changed its story.

PAN C-Suite Signals Report (2026)

The CMO is the most misrepresented executive in AI — with 61% variance. The CHRO gets the most consistent coverage, at 35%.

Variance by C-Suite Role
Chief Med.
67%
CMO
61%
CTO / CIO
59%
CFO
53%
CRO
49%
CDO
48%
Comms
45%
CISO
37%
CHRO
35%

The Content You Want to Click

We know you want to!
C-Suite Signals
150k+
total citations analyzed across 4 AI platforms.

LinkedIn was the #1 sources for 8 of 9 C-Suite personas. 
Executive presence isn’t a nice-to-have anymore.

80% increase in unique authors posting about B2B brands.


The widening pool of voices AI pulls from when it describes you. There are more voices and more signals than ever.

Every press hit, every analyst mention, every byline you earn is AI training data in your favor.

67%
of customers would leave a brand that relied on AI for content instead of people.
Enter credibility.

Credibility is the way forward.

AI isn’t foolproof. Sure, a ChatGPT reply is quick, but it doesn’t offer the validation that your buyer needs before kicking off a sales conversation. That’s where your collateral and middle- or bottom-of-funnel content comes in.

Here’s the wrinkle: AI routinely helps buyers narrow vendor lists in the early research stages.

So now your job has gotten harder. Why? Because before AI, you could primarily focus on making sure people didn’t misinterpret you.
Now, you need to account for AI (and its hallucinations).

31%
The Risk
of ChatGPT Citations from B2B prompts were hallucinated.
44%
The Opportunity
of ChatGPT Citations came from PR-influenced sources.

PAN C-Suite Signals Report (2025)

The Tips You Want to Take

Give ’em a scroll!

The Trust Tension

38% mostly or completely trust AI‑generated answers
51% want brands to use less AI in their content
62% will be more skeptical when validating information online
67% would leave a brand that relied on AI instead of people for content

People accept AI as a research shortcut — but they don’t want brands to outsource their voice to it.
Use AI to inform your strategy. Not to replace your story.

PAN Brand Experience Report (2024 & 2025)

Take a peek behind the agency curtain.

And grab some free assets!

Sure, this page highlights things like the value of AI audits and the downsides of hallucination. But how do you apply those lessons? The resources below incorporate some of the processes and analysis methods we use for our clients.

Stay Up to Date on What’s Working for B2B

I want PAN’s (secret) AI hacks and guides!

Connect with our team and get the tools we use for our clients — free.

Deploying cross-channel strategy to build AI visibility and market authority

DynaMed tasked PAN with elevating its market authority and executive visibility — positioning the brand as a leader in AI-powered clinical decision support. High-impact placements in TIME and 1,500% keyword growth accelerated search validation, while an integrated paid, earned, shared, and owned strategy and executive LinkedIn presence established a cohesive digital footprint across healthcare leadership and innovation.

1500%

QoQ Growth in Organic Keyword Rankings

450+

Page-One and AI Overview Keyword Placements

60%

Increase in Organic Search Sessions QoQ

Building a global AI and sustainability leader​

Solera tasked PAN with elevating its global brand and thought leadership — showcasing the company’s commitment to greener automotive solutions and expanding its Fleet Solutions presence. Earned media wins across EMEA and a Reuters award shortlist drove visibility, while localized research and executive storytelling aligned global and local narratives to engage key markets.

740M

Paid Campaign Clicks

100+

Owned Articles for Solera and Its Sustainability Offering

71%

Articles Generated in Six Weeks

Turning research and responses into global security influence

Bitdefender tasked PAN with broadening brand visibility across business, consumer, financial, and enterprise IT media in the US and UK. Acting as an extension of the communications team, we drove proactive outreach, rapid response, and sustained thought leadership — positioning Bitdefender Labs as a global authority in security research.

370

Media Interviews in First Year

6.4B

Media Impressions in First Year

385

Pieces of Coverage (2024–2025)

Owning AI market share in a crowded field

Algolia enlisted PAN to help the company stand out in the competitive search and discovery sector. PAN swiftly sprung to action, leveraging aggressive media relations, influencer partnerships, editorial content contribution, and a podcast tour for the CTO.

50%

Increase in AI Message Pull-Through

30+

Earned Media Articles with AI Messaging

5

Top-Tier Placements
(Forbes, VentureBeat, etc.)

The How

From PR to IM, from SEO to AIO, we know what it takes to get you seen — and believed — IRL and in AI.

Give ‘em a scroll.

B2B AI Optimization

AI appeal with a human touch

Stay in front of your audience — wherever they happen to be.

Get Noticed by AI 

B2B Public Relations

After 30 years, we know our stuff 

See PR Possibilities

B2B content marketing

Supercharge your story 

Make Better Content 

B2B Demand Generation

From headlines to bottom lines 

Explore Demand Opps

B2B creative

Original thinkers and masterful doers 

Captivate Your Audience

B2B Website DESIGN

Backed by data, fueled by experience 

Set Your Foundation

Ready to make your brand unavoidable — and credible?