Join the PAN team

Marketing Content Manager

Boston  ·  New York  ·  Orlando  ·  San Francisco  ·  Virtual

PAN Communications is a leading independent, integrated marketing and PR agency serving B2B tech and healthcare brands. Recently named “Tech Agency of the Year” and “Best Agency to Work For” by The Holmes Report, we are headquartered in Boston, with offices in New York, San Francisco, Florida and employees working virtually all across the country. PAN supports customer growth journeys and helps B2B brands effectively scale by moving ideas that create compelling stories, drive intent and influence markets across all forms of media.

PAN is a place where you will work collaboratively to blaze new paths to success. We create a culture that supports wellbeing, balance, education and mentorship – and we have a ton of fun, too! You’ll be on the cutting edge, joining a company that is agile, human-centered and always forward-thinking. While no day at PAN is typical, you can expect to be challenged, supported and accepted.

Our Marketing team is a small but mighty force – we were even named ‘Marketing Team of the Year’ by PR News! We support new business, organic growth, recruitment and retention across the business both nationally and globally. We’ve got a robust marketing strategy in place, but we can’t wait to learn from you on what we could be doing differently. No idea is a bad idea – and we have a lot of laughs along the way. This could be you!

About the Role

We're looking for a Marketing Content Manager who is a powerful combination of program manager and content marketer. If you know how to creatively define, manage and execute a content marketing strategy, while also developing, implementing, tracking and optimizing our omni-channel marketing campaigns, this position is for you.

You will work with PAN’s in-house marketing team to create and distribute our content marketing efforts nationally and globally. In this role, you will work on campaign development that supports the firm’s focus and narrative for our blog, website and social channels while growing customer and employee advocates. Our Content Marketing Manager will work closely with our web team to direct user journeys to specific areas of our site such as Our NXT Stage Approach, Careers and Insights, to name a few.

Ultimately, you should be able to promote our company and increase overall customer and employee engagement. This position plays an integral role in achieving business goals and advancing PAN as the go-to integrated marketing & PR firm for B2B tech and healthcare brands, while helping recruit top talent in our industry.


What You'll Do

  • Own and provide direction on content calendar development, aligned to overall marketing calendar and business goals.
  • Partner directly with the Senior Marketing Manager to plan and execute omni-channel marketing strategies, including SEO/SEM, marketing database, email, social media and display advertising campaigns.
  • Partner directly with Senior Creative Director on visualization of content, campaigns and key brand channels.
  • Measure and report performance of all omni-channel marketing campaigns, and assess against goals (ROI and KPIs).
  • Brainstorm new and innovative campaigns and growth strategies.
  • Plan, execute, and measure experiments and conversion tests while working in our current marketing stack (Pardot, SalesForce CRM, Sprout, etc.).
  • Collaborate with marketing team to ensure landing page optimization, message alignment and optimize prospect and prospective employee user experiences.
  • Utilize strong analytical ability to evaluate end-to-end customer and employee experience across multiple channels and touch points.

About You

As an individual, you are a risk-taker and confident in your work, independently and as part of a team.

As a storyteller, you are creative, detail-oriented, and can simplify various storylines into digestible, enjoyable, shareable assets.

As a marketer, you have experience with effective distribution of content. You can identify target audiences and devise digital campaigns that engage, inform and motivate.

As a teammate, you use your skills to engage teams at PAN, including new business, human resources, and client relations.

You also have:

  • 4-5+ years of proven working experience in content marketing and omni-channel distribution
  • Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
  • Experience in balancing customer and employee advocacy programs across content
  • Strong analytical skills and data-driven thinking
  • Experience in optimizing landing pages and user funnels
  • Experience with A/B and multivariate experiments
  • Solid knowledge of website analytics tools (e.g., Google Analytics), marketing automation tools (e.g. Pardot; HubSpot) and social tools (e.g. Sprout; Buffer)
  • Experience in managing Google Ads and paid social campaigns