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crisis communications
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PR Nightmare Forces SF Startup to Apologize
02 Aug 2011 by panmedia / No Comments
This article is courtesy of Sajid Farooq and appeared on NBC Bay Area.
August 2, 2011 - Airbnb is worth $1 billion in some circles, it can afford a $50,000 insurance policy.
The young San Francisco startup that allows users to rent out, or rent in, homes while traveling is making moves to end a PR nightmare.
A San Francisco woman’s recent terrible experience with Airbnb made national headlines.
In an experience the woman identified as EJ described as being “violated” on her blog, the woman said a guest staying in her home through Airbnb broke through a locked closet and stole her camera, laptop, iPod and made photocopies of her birth certificate and social security card.
Continue reading at NBCBayArea.com...
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